Cancellation Policy

All cancellations and reschedules must be completed at least 24 hours in advance of the appointment time. All no-shows or cancellations made under 24 hours will be charged the full appointment price. PLEASE ARRIVE TWO HOURS BEFORE YOUR APPOINTMENT to enjoy our saunas, steam room and pools. Use of these facilities is included with your booking before your appointment. We are a NO SHOE facility. You will be required to check your shoes at the front desk at check-in and you will be provided a pair of sandals for use during your visit. Bathing suits are required in all public areas in our facility as we are a co-ed bathhouse. All biological private-parts, regardless of gender (male, female, or non-binary) must be covered, including female breasts. If you have the parts on your body, please cover them appropriately. All facilities are co-ed EXCEPT our locker rooms. Locker Rooms are NOT co-ed and are gendered for men and women. Please read our locker room policy below. LOCKER ROOM POLICY: While we are welcoming of all people and all genders into our bathhouse, all guests are required to follow our locker room policies for the safety of all of our guests. Locker rooms are gendered according to biological gender (or fully transitioned). Women's locker rooms are for patrons with full female anatomy only. Men's locker rooms are for patrons with full male anatomy only. Gratuity: If you enjoy your service, you may tip you therapist at your discretion in the following ways : A tip paid online at time of the booking (prior to the appointment), or at the conclusion of your visit when you check out. Tips given at check-out are sealed in an envelope and dropped into a lock box to be saved exclusively for your therapist.